How Dark Store Systems Can Help?
Dark Store Systems provides a robust solution to these problems. By integrating technology such as AI product scanning, barcodes, facial biometric authentication, and serial number tracking into the fulfilment process, businesses can greatly reduce the instances of friendly fraud.
Traceability & Transparency:
Dark Store Systems allow business owners to configure rules around “proof of work,” including order video and photo recording. This makes it easier to verify claims about damaged or missing items. Video evidence of the packing process ensures that false claims can be addressed immediately.
Pre-Shipping Checks:
Orders can be double-checked before shipping, with specific triggers based on the value of the order or the customer’s history. For example, high-value items or problematic customers can be flagged for extra verification
Staff Security and Fraud Reduction:
The system incorporates facial biometric authentication, making it nearly impossible for unauthorised staff members to manipulate orders. Serial numbers are also logged during picking, so each product can be traced back to the exact employee who handled it, reducing internal theft
Real-Time Analytics:
Business owners have access to live data on order fulfilment and staff performance, allowing for proactive management. These analytics can help spot trends in fraud claims and staff behaviour, allowing businesses to tackle the issue before it becomes more widespread.
Find out more below on how we've built Traceability and Security into the Dark Store System
Traceability & Transparency:
Dark Store Systems allow business owners to configure rules around “proof of work,” including order video and photo recording. This makes it easier to verify claims about damaged or missing items. Video evidence of the packing process ensures that false claims can be addressed immediately.
Traceability & Transparency:
Dark Store Systems allow business owners to configure rules around “proof of work,” including order video and photo recording. This makes it easier to verify claims about damaged or missing items. Video evidence of the packing process ensures that false claims can be addressed immediately.
Pre-Shipping Checks:
Orders can be double-checked before shipping, with specific triggers based on the value of the order or the customer’s history. For example, high-value items or problematic customers can be flagged for extra verification
Staff Security & Fraud Reduction:
The system incorporates facial biometric authentication, making it nearly impossible for unauthorised staff members to manipulate orders. Serial numbers are also logged during picking, so each product can be traced back to the exact employee who handled it, reducing internal theft
Real-Time Analytics:
Business owners have access to live data on order fulfilment and staff performance, allowing for proactive management. These analytics can help spot trends in fraud claims and staff behaviour, allowing businesses to tackle the issue before it becomes more widespread.